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Answers for job seekers and employers. Can't find it? Write to [email protected] and a person will reply.
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For job seekers
- Applying for a job How applying works, who reads your application and when you hear back.
- Your profile and resume Upload a resume once, fill your profile from it if you like, and keep it up to date.
- Reporting AI in hiring What counts as AI screening, when you can report it, and what happens to the employer.
- Job alerts and saved jobs Get new jobs by email and keep a list of jobs to come back to.
- Reporting a scam or misleading listing What to do if a job asks for money, personal financial details or looks fake.
- Your data and privacy Who sees your information, how long it is kept, and how to download or delete it.
For employers
- Posting your first job Set up your company, write the job, make the no-AI promise and publish.
- Verifying your company Verify your domain so jobs publish straight away instead of waiting for review.
- Editing or closing a job Change a live job, what applicants are told, and how to close or extend it.
- Reading and replying to applicants The applicant inbox, statuses, notes, declines and your reply promise.
- Job stats Views, applications, saves and how reliably your applicants hear back.
- Your hiring team Invite recruiters, and what owners and recruiters can each do.
- Pricing and billing What posting costs, credits, upgrades and refunds.
- AI-use reports, suspensions and appeals What happens when an applicant reports AI use, how to respond, and how to appeal.
For everyone
- Signing in, passkeys and two-factor Keep your account safe with a passkey or two-factor sign-in.
- Contacting us How to reach a person at HumanFirstJobs.